SCIway.net - Our Satisfaction Guarantee

Our Satisfaction Guarantee

If you are not satisfied with your hotel – or with our handling of your reservation – we will compensate you in a way you consider fair.

Simply send an email to service@sciway.net and tell us what happened. Please include your Hotel-Guides.us confirmation number.

If you are not satisfied with your hotel, we will contact the hotel to see if its managers will make things right. If they won't, we will.

Compensation limit. This guarantee is limited to the cost of your hotel room (including taxes but excluding optional extras). For example, if you pay us or a hotel $100, the most we will compensate you is $100.

If you have a question about our satisfaction guarantee, please write us at service@sciway.net.

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All Discounts Shown
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HOTEL COST CODES
$ = Under $70
$$ = $70-99
$$$ = $100-149
$$$$ = $150 +

AOM, Rack, Special, &
Traveler's Discount Rates
are for everyone.

TIPS & SUGGESTIONS
Tip 1 – Make reservations early. Some hotels cut off online reservations 1 to 3 days before check-in time.

Tip 2 – When you make a reservation, you will receive a confirmation email. Print a copy of this message to take with you ... and don't delete the original email until you have completed your stay and know you have been billed correctly.

Tip 3 – Our hotel cost codes are based on the lowest peak season rates available to all guests.

We do offer discount rates for corporate and government employees, AAA and AARP members, seniors, and other special groups. But we do not base our cost codes on these discounts.

Off-season room prices may be much lower than our cost codes indicate. This is especially true for coastal hotels during the winter.

Tip 4 – The earlier in the day you check into a hotel, the more likely you will get a room or suite that matches your preferences.

Help improve this guide – Please send us corrections, new info, and comments about hotels where you have stayed.

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